Terms & Conditions Governing Your Use of 94bd

Welcome to 94bd, operated under the brand name "94bd" and accessible at https://94bd.io. 94bd is an online casino and sports betting platform designed specifically for players in Bangladesh, offering cricket betting, live dealer casino games, slot titles, and a range of other gaming products. The platform supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and selected local bank transfer methods, with all transactions conducted in Bangladeshi Taka (BDT).

These Terms & Conditions ("Agreement") govern the relationship between 94bd ("the Platform", "we", "us", "our") and each individual user ("Player", "you", "your") who accesses, registers on, or uses the 94bd platform in any capacity. This Agreement is in addition to any specific rules, policies, or terms that may apply to individual products, promotions, or features of the platform.

By clicking "I Agree", completing the registration process, making a deposit, placing a bet, or otherwise using any part of the 94bd platform, you confirm that you have read this Agreement in its entirety, that you understand its terms, and that you agree to be bound by it. This Agreement becomes effective on the date of your first use of the 94bd platform.

For the purposes of this Agreement, the following terms shall have the meanings set out below:

• "Platform" means the 94bd website at https://94bd.io, any associated subdomains, mobile-optimised versions, and any software or applications provided by 94bd to players.
• "Account" means the registered user account created by a Player on the Platform, through which the Player accesses all betting, casino, deposit, and withdrawal services.
• "Player" means any individual who has registered an Account on the Platform and is using or has used the Platform's services.
• "Balance" means the total sum of real-money funds held in a Player's Account at any given time, excluding bonus funds unless explicitly stated otherwise.
• "Bonus Funds" means any promotional credits, free bet amounts, cashback awards, or other incentive amounts credited to a Player's Account under a specific promotion, which are subject to separate wagering requirements and terms.
• "Wager" or "Bet" means any placement of real-money or bonus funds on a sporting event outcome, casino game round, or any other gaming product available on the Platform.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it and any associated winnings may be withdrawn from the Platform.
• "KYC" means Know Your Customer — the identity and age verification process that 94bd conducts prior to processing any withdrawal from a Player's Account.
• "BST" means Bangladesh Standard Time, UTC+6, which is the reference time zone for all operational and support activities conducted by 94bd.
• "Self-Exclusion" means the voluntary restriction, initiated by a Player, that prevents the Player from accessing or using the Platform for a defined or indefinite period.

Use of the 94bd Platform is strictly limited to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration and at all subsequent times during your use of the Platform.
• You must be accessing the Platform from a jurisdiction in which online betting and casino gaming activity is not explicitly prohibited under applicable law.
• You must not be a current employee, contractor, director, officer, or agent of 94bd, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the 94bd Platform, whether voluntarily through self-exclusion or involuntarily as a result of a breach of these Terms & Conditions.
• You must be acting on your own behalf and not on behalf of any third party when registering an Account or placing any Wager.
• You must be of sound mind and capable of entering into a legally binding agreement at the time of registration.

To access the full range of services available on the 94bd Platform, players must create a registered Account. The following rules govern the registration and maintenance of 94bd Accounts:

• One Account per person: Each individual is permitted to hold only one registered Account on the 94bd Platform. The creation of multiple Accounts by the same individual, whether under the same or different personal details, is strictly prohibited and constitutes grounds for immediate account termination.
• Accurate information: You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, residential address, email address, and mobile number. The submission of false, incomplete, or misleading registration information is a breach of this Agreement.
• Account ownership: Your Account is personal to you and may not be transferred to, sold to, or used by any other individual under any circumstances.
• Verification: 94bd reserves the right to require identity and age verification (KYC) at any stage of the Account lifecycle, including at registration, before processing any withdrawal, or following any unusual account activity. Failure to complete KYC verification within a reasonable time frame may result in Account suspension.
• Contact details: You are responsible for keeping your contact details current and accurate. 94bd will use the email address and mobile number on your Account for all official communications, including bonus notifications, security alerts, and policy update notices.

You are solely and fully responsible for all activity that occurs under your 94bd Account. 94bd strongly recommends that you take the following steps to protect your Account:

• Use a strong, unique password that is not used for any other online service or application.
• Enable two-factor authentication (2FA) from your Account security settings — this is highly recommended and provides a significant additional layer of protection.
• Never share your login credentials, password, or 2FA codes with any other person, including 94bd support staff. 94bd will never ask for your password via live chat, email, or any other channel.
• Log out of your Account fully at the end of each session, particularly when using shared or public devices.
• Notify 94bd support immediately via live chat if you suspect that your Account credentials have been compromised or that any unauthorised access has occurred.

94bd will not be liable for any losses or damages arising from a Player's failure to maintain the security of their Account credentials. Where 94bd suspects that an Account has been accessed without authorisation, we reserve the right to temporarily suspend the Account pending investigation, in the interest of protecting the Player's Balance.

All financial transactions on the 94bd Platform are conducted in Bangladeshi Taka (BDT). The following terms govern deposits and withdrawals:

• Supported payment methods: 94bd accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and selected other local bank transfer options. Supported methods and minimum/maximum transaction limits may be updated from time to time.
• Minimum deposit: The minimum deposit amount is ৳200, subject to variation by payment method. Current limits are displayed in the Cashier section of your Account.
• Deposit processing: Deposits via bKash, Nagad, Rocket, and Upay are typically credited to your Account within minutes of a successful transaction confirmation. Delays arising from the payment provider's systems are beyond 94bd's control.
• Withdrawal eligibility: Players must complete KYC verification before any withdrawal can be processed. Withdrawal requests are subject to review and may be held pending verification of Account identity, source of funds, or compliance with applicable wagering requirements on active bonuses.
• Withdrawal processing time: 94bd aims to process approved withdrawal requests within 30 minutes to 24 hours of approval, depending on the payment method and time of request relative to BST banking hours.
• No third-party payments: Deposits must only be made from payment accounts (bKash wallets, bank accounts, etc.) that are registered in your own name. Withdrawals will only be paid to the same account or method used for the relevant deposit, where technically feasible. Third-party deposits and withdrawals are prohibited.
• Transaction records: A full history of all deposits, withdrawals, and Wagers is available within your Account dashboard. You are responsible for reviewing this history regularly and reporting any discrepancies to 94bd support promptly.

94bd offers a range of bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to the following general terms, in addition to any specific terms attached to an individual offer:

• Eligibility: Each bonus or promotion will specify its own eligibility criteria, which may include account verification status, minimum deposit thresholds, specific payment methods, or player activity requirements. 94bd reserves the right to restrict eligibility for any bonus at its sole discretion.
• Wagering requirements: Bonus Funds are subject to wagering requirements that must be met before any associated winnings can be withdrawn. The applicable wagering requirement is stated clearly in the terms of each individual promotion.
• Bonus expiry: Bonus Funds and any associated free bets or spins will expire if not used within the time period specified in the promotion terms. Expired Bonus Funds are automatically removed from a Player's Account without compensation.
• One bonus per household: Unless expressly stated otherwise, promotional offers are available to one Account per household, IP address, device, or payment method. Attempting to claim the same promotion through multiple Accounts constitutes bonus abuse.
• Bonus abuse: 94bd employs automated and manual monitoring to detect bonus abuse, including but not limited to the use of multiple Accounts, coordinated betting patterns designed to meet wagering requirements with minimal risk, or exploitation of technical errors. Where bonus abuse is detected, 94bd reserves the right to void Bonus Funds, void related winnings, and suspend or close the relevant Account(s).
• Seasonal promotions: 94bd regularly offers promotions aligned with the Bangladesh sporting calendar and cultural events including Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, the BPL cricket season, and the ICC T20 World Cup. Specific terms will be published for each seasonal campaign.

The following general rules apply to all betting and casino gaming activity on the 94bd Platform:

• Game rules: Each casino game and betting market available on the 94bd Platform is governed by its own set of rules, which are accessible from within the game or market interface. Players are responsible for reading and understanding these rules before placing any Wager.
• Bet acceptance: 94bd reserves the right to refuse, limit, or void any Wager at its sole discretion, including where a bet is placed on an event that has already concluded, where an obvious pricing error exists, or where suspicious betting activity is detected.
• Errors and malfunctions: In the event of a technical malfunction, system error, or communication failure that affects the outcome or settlement of a Wager, 94bd reserves the right to void the affected Wager(s) and return the staked amount to the Player's Balance. Winnings generated as a result of a technical error are not payable.
• Live betting: In-play or live betting markets may be suspended or closed at any time by 94bd at its discretion, including during significant match events, periods of uncertainty, or due to data feed issues. Bets already accepted prior to suspension will be settled in accordance with the applicable market rules.
• Settlement: Bets and casino game outcomes are settled in accordance with the official result as reported by the relevant sporting authority or game provider. In the event of a dispute regarding settlement, the decision of 94bd's trading team shall be final, subject to the dispute resolution procedure outlined below.
• Maximum winnings: 94bd may impose maximum payout limits on individual events, game rounds, or within specified time periods. Applicable limits are disclosed within the Platform's product sections and may be amended from time to time.

The following activities are strictly prohibited on the 94bd Platform and constitute a material breach of this Agreement:

• Registering or maintaining more than one Account on the Platform.
• Providing false, inaccurate, or misleading personal information during registration or KYC verification.
• Using the Platform for any money laundering, fraud, or other financially criminal purpose.
• Depositing funds derived from criminal or illegal activity.
• Using automated software, bots, scripts, or other artificial means to access the Platform, place Wagers, or manipulate game outcomes.
• Exploiting software bugs, vulnerabilities, or technical errors to gain an unfair advantage or to generate winnings that would not be achievable under normal operating conditions.
• Colluding with other players to manipulate the outcome of any game or market.
• Engaging in any form of chip dumping, match-fixing facilitation, or any other activity that undermines the integrity of sporting events or casino games offered on the Platform.
• Attempting to circumvent self-exclusion restrictions by registering a new Account after a self-exclusion has been applied.
• Harassing, threatening, or abusing 94bd staff, support agents, or other players through any communication channel.
• Sharing, selling, or transferring your Account credentials or Account Balance to any third party.

Where any prohibited activity is detected, 94bd reserves the right, without prior notice, to immediately suspend or permanently close the relevant Account, void all Wagers placed during the period of prohibited activity, withhold any Balance or Bonus Funds, and report the matter to relevant authorities where legally required to do so.

94bd is firmly committed to the promotion of responsible gambling and the prevention of problem gambling within its player community. The following responsible gaming provisions form part of this Agreement:

• Player tools: Every 94bd Account includes access to deposit limit controls, session duration alerts, reality check notifications, and a self-exclusion feature. These tools are accessible directly from the Account dashboard without the need to contact support.
• Self-exclusion: A Player may apply for self-exclusion for periods ranging from 24 hours to permanent exclusion. Once a self-exclusion is active, 94bd will use all reasonable measures to prevent the excluded Player from accessing the Platform, including refusing any attempt to open a new Account during the exclusion period.
• Deposit limits: Players may set daily, weekly, or monthly deposit caps on their Account. A reduction in deposit limits takes effect immediately upon request. An increase in deposit limits is subject to a 24-hour cooling-off period before taking effect.
• Underage gambling prevention: 94bd operates a strict 21+ age policy. We encourage all players to take reasonable steps to prevent minors in their household from accessing the Platform, including using password-protected devices and account security features.
• Support: If you are concerned that your gambling is becoming harmful to you or others, please contact our 24/7 support team via live chat from your Account dashboard immediately. Our support team is trained to provide sensitive and non-judgmental assistance. Further guidance is available on our dedicated Responsible Gaming page.

All content, materials, software, design elements, trademarks, logos, and other intellectual property available on the 94bd Platform are the exclusive property of 94bd or its licensed content providers, including game developers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. Nothing in this Agreement or on the Platform constitutes a transfer of intellectual property rights to any Player.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes, subject to compliance with this Agreement. This licence does not include the right to reproduce, distribute, publicly display, reverse-engineer, decompile, or create derivative works from any Platform content or software.

Any unauthorised use of 94bd's intellectual property, including reproduction of the 94bd brand name, logo, or website content on any third-party platform without explicit written consent, is strictly prohibited and may give rise to legal action.

To the fullest extent permitted by applicable law, 94bd's total liability to any Player in connection with the Platform, this Agreement, or any service provided thereunder shall be limited to the amount of funds held in that Player's Account Balance at the time the relevant claim arises.

94bd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible loss, arising from:

• Your access to or use of the Platform, or your inability to access or use the Platform.
• Any unauthorised access to or use of your Account resulting from your failure to maintain the security of your credentials.
• Any interruption, suspension, or termination of the Platform or any service offered thereon.
• Any errors, inaccuracies, or omissions in Platform content, odds, or game outcomes.
• Any delay or failure in the processing of deposits or withdrawals arising from the systems of third-party payment providers.
• Any virus, malware, or other harmful component transmitted to your device through your use of the Platform, where such transmission is not directly attributable to 94bd's own systems.

Nothing in this clause shall limit 94bd's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Either party may terminate this Agreement at any time. A Player may close their Account by submitting a written request to 94bd support via live chat or email. Account closure will be processed subject to the following conditions:

• Any pending Wagers or unsettled bets will be settled in accordance with their applicable rules prior to closure.
• Any remaining real-money Balance will be returned to the Player via their most recently used withdrawal method, subject to completion of KYC verification if not already completed.
• Any Bonus Funds held in the Account at the time of closure will be forfeited.

94bd reserves the right to suspend or permanently close any Account at its sole discretion and without prior notice in the event of:

• Any breach of these Terms & Conditions by the Player.
• A failure by the Player to complete KYC verification within a reasonable time frame.
• Suspected fraudulent, criminal, or prohibited activity associated with the Account.
• A regulatory or legal obligation requiring 94bd to suspend or close the Account.
• Inactivity on the Account for a continuous period exceeding 12 months, subject to a prior notice period.

Upon termination of an Account by 94bd for breach of this Agreement, 94bd reserves the right to forfeit the Account Balance and Bonus Funds where the Balance or winnings were generated through prohibited activity or in breach of these Terms & Conditions.

94bd reserves the right to amend, update, supplement, or replace these Terms & Conditions at any time, at its sole discretion. Where changes are material — that is, where they significantly affect the rights or obligations of Players — 94bd will endeavour to provide advance notice via email or in-platform notification to registered Players.

The most current version of these Terms & Conditions will always be available at https://94bd.io/terms-conditions. The date of the most recent update is displayed at the top of this document. Your continued use of the 94bd Platform after any amendment takes effect constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the Platform and may request Account closure in accordance with Section 13.

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws applicable to the operation of the 94bd Platform. In the event of any dispute between a Player and 94bd arising from the use of the Platform, the parties agree to first attempt to resolve the dispute through direct communication with 94bd's customer support team.

If a dispute cannot be resolved through direct communication within 30 days of the Player's initial complaint, the matter may be escalated to 94bd's formal disputes resolution process. A written complaint must be submitted to the contact email address provided in Section 16, setting out the nature of the dispute, the amount in question, and the resolution sought. 94bd will respond to formal written complaints within 10 business days of receipt.

Players acknowledge that the outcome of sports events, casino game rounds, and other gaming outcomes settled in accordance with the relevant product rules are final and are not subject to reversal except in cases of a demonstrable technical error on the part of the Platform.

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions or the operation of the 94bd Platform, please contact our support team using the details below. All support services operate on Bangladesh Standard Time (BST, UTC+6).

94bd is committed to acknowledging all formal written complaints within 2 business days and to providing a full response within 10 business days of receipt, measured in Bangladesh Standard Time.